RECENT UPDATES

AAXA P3X Pico Projector

AAXA P3X Pico Projector



 
AAXA P300 Pico Projector
AaxaTech P300 Pico Projector



AAXA P3 Pico Projector

AaxaTech P3 Pico Projector



AAXA P4 Pico Projector

AaxaTech P4 Pico Projector



AAXA M2 Micro Projector

AaxaTech M2 Micro Projector



AAXA P1 Jr. Pico Projector

AaxaTech P1 Jr. Pico Projector



CONTACT INFORMATION

AAXA Technologies, Inc.
1541 Parkway Loop Suite F
Tustin, CA 92780

Phone: (714) 957-1999
Fax: (714) 242-6712
Hours: M-F 9am - 4pm PST
Email: info@aaxatech.com




STORE POLICIES

Item Availability
The merchandise available in the AAXA Technologies store is subject to change. Despite our efforts in synchronizing the website merchandise with our stock, some items that appear on the website may be out of stock. In this case, we will automatically refund your payment and inform you about the unavailability shortly after the order is placed.

Checkout
Upon checking out, you will be prompted to sign into or create your PayPal account. You will be able to make changes to your cart until the order is confirmed. Shopping at AAXA Technologies is safe. Personal information provided on through PayPal is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. For more information, you can consult the privacy policy section.

Payments
We accept payments by Visa, Mastercard, American Express, and PayPal.Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. The pre-authorisation is completed once the order has been packed and is ready to be shipped. If the billing or shipping information is incorrect or incomplete, we will contact you to confirm them before your order is shipped.

Order Management
You may cancel or make changes to your order as long as the order has not been shipped. To do so, please contact us through the phone number or email shown at the top of this page. You can view your order history and order status by logging into your PayPal account and clicking on the "History" link.

Sales Tax
Residents of California pay a 8.00% sales tax on the purchase amount. Orders shipped outside of California are not subject to any sales tax.

Customs & Duties
For purchases shipped outside of the U.S., you should consult the customs legislations of your country. We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs, if any.

Shipping Fees & Delivery Times
All shipping services used by AAXA Technologies provide a tracking number and insurance for the cost of your package.UPS and USPS shipping services are used for most packages unless other services are specifically arranged. Express and international shipments will have additional shipping and handling charges applied.In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested.
For all orders, an additional 0-2 business day processing time is required.

Wrong Address & Unreceived Items
If the item is not received and sent back to us by the shipping carrier, you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.

General Returns Policy
You may return NEW, UNOPENED items sold and fulfilled by AAXA Technologies within 30 days of delivery for a full refund, otherwise a restocking fee of at least 10% will be applied. Items past the 30 day return period are only eligible for warranty service. You are responsible for any and all return shipping costs and the original shipping fees are not refundable. The balance will be refunded to your credit card within 5 business days after receipt of the item at AAXA Technologies offices. All returns and exchanges must be authorized by us prior to the return; you will need to contact us prior to proceeding with a return. You will be provided with return instructions along with a return authorization number. The return authorization number must be clearly written on the outside of the package. Any packages without RMA number written on the box may be refused and returned to you. We are not responsible for the loss or delay of packages being returned and suggest using a shipping service that provides a tracking number and insurance.

End User Limited Warranty Policy
Pico, Micro, Pocket Projectors
Subject to the terms and conditions set forth below, Aaxa Technologies Inc ("AAXA") warrants the AAXA pico, micro, pocket projectors ("Product"), you have purchased from Aaxa or from an Aaxa authorized resellers / retailers to be free from defects in materials or workmanship under normal use during the warranty period in the continental United States, Hawaii, and Alaska. If the Product becomes defective during the warranty period AAXA will at its option, repair or replace the Product. Aaxa may use new or reconditioned components or parts to repair the Product, or replace the Product with a new or reconditioned Product of the same or functionally equivalent model.

AAXA Pico, Micro, Pocket projector Standard Limited Warranty: Subject to the exclusions set forth below:

*One (1) year from the purchase date by the original purchaser ("Customer") parts and labor only

*Return Merchandise Authorization (RMA) Shipping: Customer will pay shipping freight to Aaxa or Aaxa authorized service provider and Aaxa will pay return shipping to the customer during the warranty period.

*Shipping damage and Dead On Arrival (DOA): Must be reported within (15) days of purchase. An RMA number must be issued in order to be eligible for the warranty process. Aaxa is not responsible for shipping damaged or DOA units reported after the 15 day period.

Warranty Service Process

1. Aaxa warranty service is available for all products purchased and located in the United States only.
2. Customer must contact Aaxa technical support at 714-957-1999
3. Our technical support team will attempt to resolve technical issues first. If resolution is not possible AAXA will issue a Return Merchandise Authorization (RMA) number. RMA numbers are valid for thirty days.
4. Customer must return the product to Aaxa unless otherwise directed by our technical support team. Customer must prepay any shipping charges, export taxes, customs duties, and taxes associated with the transportation of the product. In addition Customer must pay insurance as AAXA is not responsible for lost packages.
5. All returned products must be accompanied with 1. Original shipping / packing materials, 2. Description of the problem 3. Proof of purchase. The RMA number must be clearly printed on the shipping container.
6. Aaxa has the right to refuse and return, freight collect, products that are not covered under warranty or no problems have been found. Products delivered to Aaxa with an expired or no RMA number may be refused and returned withour prior notice.
7. Aaxa will use its best efforts to service products within thirty (30) days after receipt.
8. Warranty service provides repair/replacement only, not refunds.

Exclusions

Aaxa limited warranty does not extend to:

1. Products purchases from non-authorized resellers.
2. Products damaged through normal wear and tear
3. Products damaged as a result of misuse, abuse, or negligence
4. Products used with parts not manufactured or sold by Aaxa
5. Modified products
6. Improper installation
7. Unusual physical or electrical stress
8. Customer media or programs stored in on-board memory


EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, AAXA DISCLAIMS ALL OTHERWARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING BUT NOTLIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BYAPPLICABLE LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. INNO EVENT SHALL AAXA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL ORCONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TOLOSS OF BUSINESS, REVENUE, PROFITS, INFORMATION, DATA OR USE, WHETHERIN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, ARISING OUTOF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT,EVEN IF AAXA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUAGREE THAT REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THEWARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVEREMEDY WITH RESPECT TO ANY BREACH OF THE AAXA LIMITED WARRANTY SETFORTH HEREIN. IF, DESPITE THE FOREGOING LIMITATIONS, FOR ANY REASONAAXA BECOMES LIABLE TO YOU FOR DAMAGES INCURRED BY YOU INCONNECTION WITH THIS AGREEMENT, THEN, THE LIABILITY OF AAXA WILL BELIMITED TO THE AMOUNT EQUAL TO THE INVOICE AMOUNT PAID BY YOU TOAAXA OR A AAXA AUTHORIZED RESELLER FOR THE PRODUCT.

All prices, products, terms and conditions are subject to change without notice. Some states orprovinces/jurisdictions do not allow the exclusion or limitation of incidental or consequentialdamages for consumer products, and some states or provinces/jurisdictions do not allowlimitations on how long an implied warranty lasts. In such states or provinces/jurisdictions, theexclusions or limitations of this limited warranty may not apply to you. This limited warrantygives you specific legal rights. You may also have other rights that vary from state tostate/jurisdiction to jurisdiction. You are advised to consult applicable state and provincial/locallaws for a full determination of your rights.