If you are unable to connect your USB flash drive to the BP1/HP1, here are some tips.

1. Your BP1/HP1 will read USB flash drives of 64 GB or lower.

2. It is recommended that the flash drive be formatted to FAT32 for the best results.

3. Have your files in the root of your USB flash drive instead of in folders, so that the projector will read the files correctly.

4. Make sure the files you would like to play on the projector are supported by the BP1/HP1. Supported file formats for the BP1/HP1 are: JPG / AVI / MP4 / BMP / GIF

5. Once you have your USB flash drive connected, go to the corresponding category to play your file. For example, if you want to play a movie file, you would select the Videos option.

6. If you have done these steps and there is still no connectivity, please contact AAXA Technical Support either by email at info@aaxatech.com or by phone at (714) 957-1999 between 9AM and 4 PM PST for further assistance.